Terms & Conditions

S&L Services Inc. guarantees all it’s products to be free of defects in workmanship and material for the time period referenced below from the date of purchase by the original buyer . We will replace or repair, at our option providing there is no evidence of customer misuse, accident, alteration, abuse or faulty installation . Should we be unable to repair or replace the exact product model within a reasonable amount of time, an upgrade to a model of equal or greater value may be accepted, at our discretion.

Money Back Guarantee/Refund policy
All merchandise unless otherwise indicated may be returned in all original Packaging within 30 days from the original invoice date for a refund. A return authorization number is required for all returns. A 15%-25% restocking fee may apply. These terms apply to all refunds. All products are shipped with a repair/replacement warranty period. Customers must inform S&L Services Inc. of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.

Return Policy
Returns only apply if a defect is evident. If you believe a product is defective, please call us for instruction and an RMA (Return Material Authorization) number. Any return sent without prior authorization will be denied, automatically returned without prior notice, and a handling fee will be accessed. Locate an RMA form via our website, print out the form, fill out the appropriate information and use that form as your shipping label, by affixing it to the outside of the package. Please place the RMA number on the SHIPPING LABEL ONLY. Under no circumstances will returns be accepted if the original package and original parts/contents are not maintained and if a copy of the sales receipt or invoice is not enclosed. Any missing items from the original package will be charged on a per item basis. RMA are valid 10 days from the date of authorization.
This warranty will not apply to defects or damage resulting from; improper or inadequate maintenance or neglect by customer; customer-supplied parts; unauthorized modification or misuse; operation outside of the environmental specifications for the products; improper site preparation and maintenance; product which have been modified or incorporated into other products; use of other companies’ parts or accessories, either new or remanufactured. Any alterations to the unit voids all warranty and obligation.
Buyer is responsible for all shipping and insurance charges on returns. This unit should be mailed back prepaid by insured parcel post to S&L Services Inc. If the parcel was not insured and the return refused, the buyer is responsible for any loss or damage. In addition to less S & H Charges, some returns are subject to a 15% - 25% restocking fee at our discretion.
S&L Services Inc. makes no further warranty, express or implied, including any warranty of merchantability or fitness. In no event will S&L Services Inc. be responsible for an incidental or consequential damages, including damage to any closed circuit video equipment or products.

Legal Status of Products
It is the responsibility of the buyer to ascertain and comply with all applicable local, state and federal laws in regard to the profession and use of any items purchased. Consult an attorney regarding such laws before placing an order. Check your local state law for audio recording. By placing an order, the buyer represents that he or she is of legal age and agrees to use the product only in a lawful manner. We assume no liability associated with product usage.
By placing an order, the buyer signifies agreement to these terms. All information on this site, the description of products, products design and/or the terms are subject to change without prior notice.

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